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support@umrahajjonline.com
The Company UmrahajjOnline cares deeply about your privacy and works hard to keep your details safe. We want you to feel secure every time you visit or use our website. To help you understand how we handle your information. We’ve created a simple and clear Privacy Policy. It explains what data we collect, how we use it, and how we protect it.
The Company may send you notices and messages through email, regular mail, announcements on the website, or any other suitable way. These communications are meant to keep you informed about important updates or changes. If you need to contact the Company for official matters. You must send your notice by courier or registered mail. All such communication should be addressed to Umrahajjonline.com at its registered office located at Plot Number - 04, Ground Floor, Pocket-II, Jasola, New Delhi-110025. This ensures that your message is received properly and handled on time.
The Company’s failure to exercise or enforce any right or provision of this Contract shall not be deemed a waiver of that right or provision. Any waiver will be valid only if it is in writing and signed by the Company.
By accepting these Terms of Use. You are entering into a legal and binding agreement with the Company. If any disagreement, issue, or claim comes up related to this Agreement or the services offered under it. The Company may choose to settle it through binding arbitration, as per the Arbitration & Conciliation Act, 1996. A single arbitrator chosen and chosen by the Company will handle the matter. By agreeing to these terms. You also agree to take part in this arbitration process. The arbitration will take place in Delhi, India, and will be conducted in English. The final decision can be enforced by any court that has the authority.
While negotiation is ongoing, either you or the Company can ask a court in Delhi, India, for temporary or urgent relief, if needed, to protect the Company’s rights or property, including those of its agents, suppliers, or partners.
Unless otherwise agreed by the parties or stated in the Arbitration section above. You agree that any claim or dispute you may have with the Company will be resolved in a court located in Delhi, India. You also consent to the personal jurisdiction of the courts in Delhi, India, for the resolution of any such claims or disputes. This Agreement shall be governed by the laws of India, without regard to any conflict of law principles.
We are committed to maintaining an honest and transparent relationship with our users. Your trust is our top priority, and we would never place growth above it. This policy aims to reduce instances of customer complaints, grievances, and dissatisfaction through a structured, transparent, and responsive approach.
If you are dissatisfied with our services or have any concerns. You are heartened to share your feedback or lodge a grievance via email.
To ensure an effective and meaningful resolution process. We have applied a well-defined redressal system. This system is designed to address and resolve complaints efficiently and within the designated time frame.